1. About Us
Carrom Pool 360 (“Game”, “we”, “our”, “us”) is developed and operated by VisionXR.
If you have any questions about this Privacy Policy or your data, contact:
Email: visionxr.opc@gmail.com
This Privacy Policy explains what information we collect, how we use it, and your rights when using Carrom Pool 360.
By installing or playing Carrom Pool 360, you agree to this Privacy Policy.

2. Information We Collect
We collect only the minimum information required to provide gameplay features.
A. Information You Provide
Google Play Games Login
When you sign in using Google Play Games, we may receive:

• Player ID

• Display name

• Profile avatar (if available)

• Authentication status

We do not receive or store your Google password.
B. Information Generated While Playing
To provide gameplay features, we may process:
Game Progress

• Match results

• Wins and losses

• Achievements

• Leaderboard scores

• Board unlock progress

• Purchased content status

• Account settings

Multiplayer Information
When using multiplayer features powered by Photon:

• Match session identifiers

• Room information

• Player connection status

• Basic gameplay synchronization data

Voice Communication
If you use voice chat:

• Voice data is transmitted to support live communication.

• Voice communication may be processed through third-party multiplayer/voice providers.

• We do not store or analyze voice conversations.

Purchase Information
When you make purchases through Google Play:
We may receive:

• Purchase token

• Transaction confirmation

• Purchased item identifier

• Purchase timestamp

We do not receive or store payment card information.
C. Device Information
To maintain compatibility and security, we may automatically receive:

• Device model

• Operating system version

• Application version

• Country/region (derived)

• Network status

• Crash diagnostics (if provided by platform services)

We do not collect precise location.

3. What We Do NOT Collect
Carrom Pool 360 does not:

• Sell personal information

• Build advertising profiles

• Use third-party analytics for behavioral tracking

• Collect contacts

• Collect messages

• Collect photos or videos

• Collect precise GPS location

• Collect advertising identifiers for analytics

4. Why We Use Your Information
We use collected information only to:

• Enable Google Play login

• Save game progress

• Synchronize multiplayer gameplay

• Enable voice communication

• Maintain achievements and leaderboards

• Restore purchases

• Prevent cheating and abuse

• Improve gameplay stability and user experience

• Respond to support requests

We do not use your information for personalized advertising.

5. Third-Party Services
Carrom Pool 360 uses trusted third-party services to operate features.
Google Play Games Services
Used for:

• Authentication

• Leaderboards

• Achievements

Google Play Billing
Used for:

• In-app purchases

• Purchase verification

PlayFab
Used for:

• Cloud game data

• Player progression

• Account/game services

Photon Engine
Used for:

• Multiplayer networking

• Matchmaking

• Voice communication

Unity Game Engine
Used to provide core gameplay systems.
Each provider processes data under its own privacy terms.

6. Data Storage and Security
We take reasonable measures to protect your information.
Your game data may be stored:

• Locally on your device

• On secure cloud infrastructure used by our service providers

We retain only data necessary to operate gameplay features.

7. Data Retention
We retain player data only as long as necessary to:

• Maintain accounts

• Restore purchases

• Preserve leaderboard records

• Support gameplay services

Inactive data may be removed periodically.

8. Your Rights
You have the right to:

• Access your information

• Request correction

• Request deletion

• Export available data

• Withdraw permissions

Delete Data Inside the Game
You can delete your game data directly:
Settings → General Settings → Delete Data
OR contact:
visionxr.opc@gmail.com
Include:

• Game name: Carrom Pool 360

• Google Play Games ID (if available)

We will process deletion requests within a reasonable period.

9. Children
Carrom Pool 360 is not directed toward children under the minimum age required by local laws.
Parents may contact us to request removal of data.

10. International Data Transfers
Your information may be processed in countries where our service providers operate.
We take reasonable measures to protect transferred data.

11. Changes to This Privacy Policy
We may update this Privacy Policy.
Changes will be published inside the game or through updated policy links.
Continued use of the Game after updates means acceptance of the revised Policy.

12. Contact
VisionXR
Email: visionxr.opc@gmail.com